Mr, Mrs, Miss, Ms
with reference to –
as a reaction to
thank you FOR
attach / enclose –
put an extra document as a part of an email/letter in attachment
look forward to –
expect or hope for
Yours sincerely / faithfully –
polite ending
best wishes / best regards –
more informal ending
confirm –
give definite assurance
to order / an order –
goods or items bought or sold
within 3 days –
time to do something is max. 3 days
in about 5 days –
4, 5, or maybe 6 days
to help in any way –
to give some help
enquire –
get more information about
require –
strongly want something
further information –
more information
small imperfections –
small troubles
purchase –
buy
apologize –
sorry (more formal)
inconvenience –
unpleasant situation
replace –
provide a substitute
high quality standards
satisfaction –
being happy about something
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