© 2003–2024 AbecedaPC - ENGLISH UNIVERSITY Online, version 7.0eu. 
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| 1. The business format | 6. Responding to complaints |
| 2. Job letters | 7. Letters of collection |
| 3. Resumes | 8. Letter of introduction |
| 4. Letter of welcome | 9. Refusal letters |
| 5. Complaints | 10. Letters of apology |
| Review 1 - 5 | Review 6 - 10 |
© 2003–2024 AbecedaPC - ENGLISH UNIVERSITY Online, version 7.0eu. Find us on Facebook.